Cookies and privacy

Last updated: 24/05/2023

Privacy Policy

The purpose of this Privacy Policy (the “Policy”) is to formalize our commitment to the privacy of users of the NOMAD RIDERS website, www.nomad-riders.com (the “Website”) operated by NOMAD RIDERS.

The Website’s Privacy Policy and General Conditions form a contractual package. All capitalized terms not defined in this Policy are defined in the General Conditions.

As part of the provision of our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of 27 April 2016 (“RGPD”) and under the conditions set out below.

Personal Data Collection

Personal data means any information relating to an identified or identifiable physical person. We collect and process personal data exclusively within the framework of providing our Services or communicating about our Services, in strict compliance with the RGPD.

We only collect personal data that are adequate, relevant, and limited to what is necessary for the purposes for which they are processed. As such, you will never be asked to provide any personal data that is considered “sensitive,” such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Website, you authorize us to process your personal data in accordance with the Privacy Policy. If you decline the terms of this Policy, please refrain from using the Website and the Services.

1. When do we collect your personal data and which type of data is collected?

We may collect and retain your personal data, especially when you:

– Navigate through the Website
– Fill out one of the Inquiry forms
– Contact us by email, Whatsapp, or phone

We use your personal data to enable the implementation and management of the Website Services and to answer your specific requests. We also use your personal data for the purpose of operating and improving our Services, our Website, and our approach. This information is used solely by us and allows us to better adapt our Services to your expectations.

If you have decided to receive emails and messages from us when you create your Account, you will then receive email and alphanumeric messages about our services and promotions. We will then use the personal data you provided when you registered. You can unsubscribe from these mailings at any time.

1.1 Navigation through the Website

Connexion data: Each time you connect to our Website, we collect personal data such as your IP address and your computer’s MAC address, the date and time of connection, as well as information about the browser you use.

Navigation data: We also collect information to identify how you access the website, what pages you visit, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Payment

When paying us to book our services, you agree that we may use external service providers who may collect personal data to enable the smooth operation of credit card payment processing services or any other means of payment and, where applicable, delivery of products or services.

To pay for your purchase, you must provide your billing details as well as in some cases, your payment details, including your credit card number, validity date, security code, and the name of the cardholder in case of payment by credit card.

You may also be asked to provide the name of your telecom operator, the model of your mobile phone, and a valid mobile number so that you can provide purchase instructions directly through your mobile phone.

We keep the details of your payments, as well as the details of the purchases you make. Details of transactions are kept either in our systems or with the external service provider. Such retention shall be for internal purposes, including accounting, compliance, and legal purposes, in accordance with paragraph 5 of this clause.

1.3 Contacts

In order to follow up on any requests you may have with us and to confirm your information, we may use your last name, first name, email address, telephone number, and any other information that you provide to us that is necessary to book one of our services.

2. How do we protect your personal data?

We have put in place technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, in order to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, the costs of implementation, and the nature, scope, context, and purposes of the treatment as well as the risks and their likelihood. However, as no security measures being infallible, we are not able to guarantee absolute security to your personal data.

3. In which cases do we share your personal data?

3.1 Sharing your personal data with third-party companies

When you browse the website, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and on our behalf in order to enable the smooth operation of credit card and other Services payments. Personal data may be transferred to countries outside the European Union (such as the United States) for the purpose of storing your data. In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been the subject of compliant cross-border flow agreements standard contractual clauses issued by the European Commission. Other transfers of personal data to the United States are governed by the E.U. – U.S. PRIVACY SHIELD. Except in the case where a third party asks you to accept a privacy policy and its own terms of use, Third-party companies that have received communication of your personal data have undertaken to process your personal data solely for the purpose of implementing our Services. We will never share, without your prior consent, your personal data with third-party companies for marketing and/or commercial purposes.

3.2 Sharing your personal data with authorities

We may be required to disclose your personal data to the administrative or judicial authorities when their disclosure is necessary for the identification, arrest or prosecution of any individual likely to prejudice our rights, any other user or third party. Finally, we may be legally obliged to disclose your personal data and may not object in this case.

4. How long do we keep your personal data?

We will only keep your personal data for the duration necessary to book our services, and ensure follow-up communication on our offers. In any event, we will keep your personal data for a period not exceeding that necessary for the purposes for which they are processed in accordance with the uses set out in this Charter and in compliance with the laws and regulations.

5. Cookies: How do we use them?

5.1 What is a cookie?

A cookie is a text file that can be deposited in a terminal when consulting an online service with a navigation software. A cookie file allows its issuer, during its validity period, to recognize the relevant terminal each time that terminal accesses digital content containing cookies from the same issuer

. In any case, cookies placed on your browsing device with your consent are destroyed 13 months after they are deposited on your device.

5.2 What are cookies issued on our website for?

5.3 How can you control the Cookies used?

The cookies we issue allow us to:

– Establish statistics and volumes of visits and use of the various elements making up our website (sections and content visited, routes), allowing us to improve the interest and the ergonomics of the website and, where applicable, of our products and services;
– Adapt the presentation of our website to the display preferences of your device (language used, display resolution, operating system used, etc.) during your visits to our website, depending on the hardware and software for viewing or reading your terminal;
– Remember information relating to a form that you have completed on our website (registration or access to your account) or to products, services or information that you have chosen on our website (subscribed service, contents of an order basket, etc.);
– Allow you to access reserved and personal areas of our website, through identifiers or data that you may have previously entrusted to us and to implement security measures, for example, when you are asked to reconnect to a content or service after a certain period of time.

When you browse the website, cookies from social networks may be generated in particular through the sharing buttons that collect personal data. During your first visit to the website, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and links to this Policy. The continuation of browsing another page of the site or the selection of an element of the Site (including: image, text, link, etc.) materializes your acceptance to the deposit of the cookies on your computer.

You can at any time configure your browser software so that cookies are stored on your device or, on the contrary, that they are rejected (either systematically or according to their issuer). You can also configure your browser software so that you can accept or reject cookies from time to time, before a cookie can be stored on your device.

Warning: Any configuration may change your browsing on the Internet and your conditions of access to certain services requiring the use of cookies. We are not responsible for any consequences related to the degraded functioning of our services resulting from the impossibility to save or consult the cookies necessary for their functioning and which you have refused or deleted. This would be the case if you try to access our content or services that require your identification. This would also be the case when we (or our service providers) could not recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings or the country from which your device appears to be connected to the Internet.

5.4 How to configure your navigation software?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will let you know how to change your cookie preferences. Below you will find information about the main browsers.

Internet Explorer / Edge: Click the Tools button, then Internet Options. Under the General tab, under Browsing History, click Settings. Click the View Files button.

Firefox: Go to the Browser Tools tab and select the Options menu. In the window that appears, choose Privacy and click Show cookies.

Safari: Access Settings via the browser menu (Safari > Preferences). Click on Privacy.

Google Chrome: Access Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences). Select Advanced Settings Click Content Settings and then Cookies.

For more information on cookies, you can visit the CNIL website.

6. What are your rights?

Only you have communicated the data in our possession, through the website. You have rights to your personal data. In accordance with the regulations on the protection of personal data, in particular Articles 15 to 22 of the GDPR, and having justified your identity, you have the right to ask us for access to your personal data, the rectification or erasure of these. Moreover, within the limits set by law, you also have the right to object to the processing, to limit it, to decide the postmortem fate of your data, withdraw your consent at any time and the right to the portability of the personal data provided. You can contact our Services to exercise your rights at contact@nomad-riders.com with a copy of an identity document.

7. Can we modify the Privacy Policy?

We reserve the right to modify the Privacy Policy at any time. It is therefore recommended that you consult it regularly. If any changes are made, we will post these changes on this page and in the locations we deem appropriate based on the purpose and significance of the changes. Your use of the website after any modification means that you accept these modifications. If you do not agree to certain substantial changes to this Policy, you must stop using the website.

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